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Discover vtenext world and don't miss the latest news, events, case histories about CRM Business Processes

Choose VTENEXT, choose the Processes Automation for your Company

User Journey: what it is and how to build one

The User Journey is a real path created for our customers: here’s everything you need to know about this topic.

Sales Meetings: what they are and how to use them

Come fare ad organizzare al meglio dei Sales Meeting vincenti e come creare un’agenda: idee e strategie utili.

What is upselling and how to use it

What is Upselling and how can it help you sell? In this article you will find everything you need to know for your strategy.

How to create an effective sales strategy

Having a ready sales strategy can help your business to achieve great results: here’s how to create an efficient one.

Sales Pipeline: what it is, what it’s for, and how to build it

Learn to better manage your sales pipeline with vtenext CRM, convert every potential customer and automate sales

Summer 2024 TOP PERFORMER

We are pleased to announce that we once again won the award as Top Performer from SourceForge, one of the leading software comparison sites.
This recognition not only makes us proud, but also makes us even more confident of the direction we have taken.

What are business processes and how to effectively map them?

Find out what a business process is and our 5 examples of automation applied in a truly effective way by downloading the free eBook!

Customer relantionship between retention and loyalty

How many times have you heard or read the phrase “Acquiring a new customer costs 5 times more than retaining an existing one”? A statement confirmed by facts, if you consider the costs incurred to attract a new audience and bring it to buy from us. Let's focus on what it means to retain an [...]

Ticket management: an essential guide to effective customer service

Ticket management for flawless customer support. Discover how to optimize the ticket management process and deliver a quality service.

What is CRM: meaning and functioning

What is CRM?
CRM is the acronym for “Customer Relationship Management”.
The meaning of CRM is linked to the relationship with the customer and therefore to all the strategies, software, technologies and processes used by organizations to engage, acquire, manage and retain potential and current customers.
Would you like to know more? Read the article!

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