AI-Native CRM
Build your AI Agents with simple instructions and let them work within your business processes. Combined with an assistant that instantly understands the page you are on, you eliminate manual tasks and keep every workflow moving forward automatically.
More than 1,800 organizations use vtenext every day, including:
Kitt: The copilot that reads the CRM alongside you
Imagine an assistant sitting right next to your desk: if you have a customer file open in front of you, there’s no need to ask, “Do you remember Rossi Srl?”. It already knows.
- Context awareness: Open Kitt while viewing a contact or ticket record, and it knows exactly which page you are on, who the customer is, and their full history.
- Ask in natural language: You can talk to Kitt just like you would to a colleague. Ask it to summarize information, draft an email, run a search, or take concrete action.
- Quick one-click actions: Ready-to-use smart buttons to translate incoming foreign emails, summarize 10 pages of correspondence, or rewrite a reply with a more formal or friendly tone.
The Real Revolution: AI Agents in Your Processes
Not just simple prompts, but true digital coworkers inside your workflows
You can create specialized AI Agents and embed them directly into the steps of your automated processes, instructing them on what to do using simple prompts that you can edit or enrich at any time.
When a business process reaches a specific trigger point, the AI Agent activates, executes the task, and hands the baton over to a human colleague or the next process step.
Free from Constraints: The Open MCP Protocol
AI that adapts to you, not the other way around
Companies often hesitate to adopt AI out of concern over hidden costs or getting tied to a technology that could soon become obsolete.
- No vendor lock-in: vtenext adopts the open standard MCP (Model Context Protocol). This means you can seamlessly connect any LLM on the market (or whichever aligns with your company policy), even by hosting it on your own server!
- No expensive custom integrations: Connect enterprise data and artificial intelligence quickly, maintaining full control and flexibility over your tools and costs.
Activate your 30-day free trial of vtenext Cloud CRM
AI for Customer Service
Handle every ticket quickly and effectively, delivering a top-tier experience to your customers.
- Provide automated responses to common support inquiries using button-based or conversational chatbots
- Automatically route tickets to the right departments and owners
- Quickly summarize endless email threads and messages
- Draft comprehensive responses fast using generative AI
AI for Marketing
Boost your lead generation, campaign performance, and website results!
- Enrich your data to build more precise target audiences
- Create high-performing campaigns guided by recommendations from your AI agents
- Use the chatbot to capture leads directly from your website
The Benefits of Artificial Intelligence Integrated with CRM
vtenext is a platform built with dedicated capabilities to help your business manage customer relationships at their best, delivering a seamless experience from the first touchpoint through post-sale support. The goal is to help companies not only acquire new customers, but also retain existing ones. In fact, acquiring a new customer can cost up to 5 times more than retaining an existing one.
Thanks to the combination of CRM and Artificial Intelligence in vtenext, you can generate leads 24/7, build personalized Customer Service with powerful automations, and make every department scalable.