Cloud based CRM

Marketing, sales, after-sales, customer assistance: all functionalities just a few clicks away wherever you are, thanks to the Cloud based CRM

CRM in Cloud

Benefits of a Cloud based CRM

Digitalization of company processes linked to marketing, sales, after-sales and customer assistance is fast and secure with the vtenext cloud-based Customer Relationship Management (CRM) solution. Make appointments, close negotiations, plan assistance interventions or follow-up activities from any device, and more besides.

Choose a Cloud based solution and shorten the times required to implement your CRM project, skipping the phase of installing and configuring the software on your servers and devices. Start immediately and without hold-ups.

Why you should choose a Cloud based CRM?


Tried and tested safety

The data are stored on secure servers with tested data recovery protocols. The information resident is also allocated to European servers and managed in compliance with ISO27001.

Reduced initial costs and more flexibility

vtenext  also offers reduced initial costs and exceptional flexibility and scalability: start the project without the costs for software installation and configuration or servers, choosing the number of enabled users freely.

Easy updating and high speed of the software

Periodic updating of vtenext and the associated access to the latest developments is easy, fast, secure and intuitive. Moreover, the characteristics of our servers ensure the solution will be characterised by high performance and high speed.

Fast integration with other systems

The open source nature of vtenext facilitates connection with other systems. The Cloud based version has been further upgraded and it makes the API based procedure of integration with other external systems flexible, fast, and highly functional.


Start your CRM Cloud based 30 days free trial

Optimize your business increasing the productivity with vtenext CRM Cloud based

Sales funnel

Contact leads, convert customers, analysing the opportunity status and sales performance

Customer Service

Provide your customers with a free portal on which they can open and monitor the progress of requests in real time, also accessing other important resources, including documents, FAQs and historical data

Internal and external customer

From vendors to HR requests, transiting through Products, Overdue payments, and Installations, a full-circle CRM

Coordinate your team

Plan appointments and meetings, defining tasks effectively and easily with the team’s shared calendar and internal chat

Trouble tickets

Manage customer requests promptly via tickets, create performance reports and track activities via intervention reports signed by the person in charge

Mobile App

Update master data, make appointments, monitor projects and take all activities with you at all times

Project management

Coordinate projects in the team in an agile manner, assign tasks and monitor progress in real time

Campaigns Management

Create marketing email and telemarketing campaigns with a simple wizard, monitoring the ensuing results

GDPR Compliant

Send emails and newsletters to multiple addresses, guaranteeing compliance with the GDPR regulation

Our Customers Success Stories

Case Study: Bosch Rexroth

Manage your business processes at 360 ° in a flexible and personalized way with vtenext Thanks to vtenext and its business process management engine (BPMN) Bosch Rexroth convered all its business processes, managing the high complexities and automating all the time-consuming activities by constantly monitoring them in order to improve the underlying processes and quickly [...]


How to simplify the Sales Force coordination with vtenext Thanks to vtenext and its Business Process Management and Notation engine (BPMN) CAREL managed to improve the company sales processes by efficiently coordinating the sales force distributed all over the world in the 20 branches and 9 production plants. Company: CAREL INDUSTRIES S.p.A. Field: Electrical and [...]

Case Study: Vetrocar S.p.a.

From Sales Department to Internal requests, how to readapt and digitize efficiently business processes with vtenext Thanks to vtenext and its Business Process Management and Notation (BPMN) engine it was possible to convey all company data in one platform, allowing the automation of sales processes and the management of accidents, leads, tickets, purchases and human [...]