The CRM Software for small business
Trace all your Leads, monitor commercial Opportunities and build customer loyalty by supplying an effective, precise Support.
Thanks to vtenext, the perfect CRM software for small businesses, you will have at disposition a single, easy to integrate environment to manage Marketing, Sales and Post-sales activities.
Spreadsheets and infinite exchanges of emails or calls will only be a distant memory.
Automate your sales processes
Don’t miss out on any commercial opportunity, contact prospective customers quickly, by easily implementing automated workflows.
Create reports and identify the most profitable sources by keeping track of each contact. The software itself will suggest you the commercial tasks to undertake, allowing you to coordinate your teams at best.
vtenext easily integrates itself with the main applications
present in the company, among which:
CRM for small business: the essential features
Contact leads, convert customers, analysing the opportunity status and sales performance
Provide your customers with a free portal on which they can open and monitor the progress of requests in real time, also accessing other important resources, including documents, FAQs and historical data
Send emails and newsletters to multiple addresses, guaranteeing compliance with the GDPR regulation
Coordinate projects in the team in an agile manner, assign tasks and monitor progress in real time
Manage customer requests promptly via tickets, create performance reports and track activities via intervention reports signed by the person in charge
Update master data, make appointments, monitor projects and take all activities with you at all times
Some frequently asked questions
Sure, vtenext is an extremely customizable solution in terms of interface.
The processes can be digitized and automated too without having any computer skills, by using the appropriate dashboard.
Since vtenext is an Open Source solution, it easily adapts to any ERP in use by the company.
A few standard integrations to some of the main e-commerce solutions such as woocommerce, shopify, magento and prestahop are already natively present.
Clearly, our team of experts is ready to guide your company through all the steps of the CRM project implementation: from analysis to continuous posy go live training.
vtenext is either available in its On site version, i.e. on your servers, or in Cloud version on our ISO27001 certified servers.