vtenext: the Hybrid CRM
vtenext is a open source solution. Besides having all the tipical CRM features to manage all the marketing, sales and post sales processes, it also allows you to offer your customers services and assistance in a fast and certain way. All this is possible thanks to the Process Manager that gives the user the possibility to design and drawing customized and automized workflows. Every request made by your customers will be transformed into an action able to anticipate and satisfy their needs.
vtenext is the hybrid CRM
Using the typical features of a CRM, vtenext will be able to read and portray a clear picture of the data collected in time in order to design new and targeted strategies. Using the BPMN (Busines Process Management) you can optimize, automate and repeate all the processes linked, for example, to the customer services or in general to all those action aimed to increse customer satisfaction.
Using vtenext to optimize and automate internal processes will make them faster and more efficient. As a result, the workflows automatization and their constant monitoring will help your company to work on and satisfy the real and specific needs of every customer.
– new languages available;
– PHP 7 support;
– webservice REST client that is configurable through interface;
– new options for the report module (newsletter and cluster);
– Multiple SMTP can be associated to a single email account;
– chance to schedule newsletter campaigns through the Business Process Manager;
– chance to create and link new entities in the Outlook plug in;
– activities tracking function using the mobile app.
· open source code are just other words to say quality and safety
· a BPMN (Business Process Manager) engine to create automated business processes
· high configurability level without the need of using code lines
· italian style (link slider) and a pleasant and intuitive interface
· an internal talk module and numerous additional modules to expand its potentialities
· a GDPR CRM module to manage all the data in a safe way