vtenext: the Hybrid CRM
vtenext is a unique open source solution. In addition to the usual CRM functions for the management of marketing, sales and after-sales processes, it can also be used to offer end customers service and support in a very short, certain time. All of this is possible because automated corporate process flows can be designed through the Process Manager. Each customer query is transformed into an action designed not only to meet but also anticipate specific requirements.
vtenext is the hybrid CRM system
Thanks to vtenext’s CRM functions you will be able to read and interpret historical corporate data and create new targeted strategies. The BPM (Business Process Management) engine provides for the optimization, automation and repeatability of any type of process associated with organization, service and customer satisfaction in general.
Internal processes optimized with vtenext become faster and more efficient because flows are automated, become repeatable and are constantly monitored, so the entire organization can focus on the actual requirements of its customers.
– new language packs;
– PHP 7 support;
– REST client web service settable from vtenext;
– new reporting options (newsletters and clusters);
– multiple SMTP can be associated to a single email account;
– campaign scheduling through the Business Process Manager module;
– new entities can be created and connected in the Outlook plug-in;
– activities tracking function using the mobile app.
· open source code a safe, high-quality, open-source CRM system
· a BPM (business process management) engine for creating automated processes
· highly configurable without using code lines
· Italian style (link slider), elegant, user-friendly interface
· module for internal conversations
· numerous additional modules to expand potentialities
· a GDPR module for safe data management
