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Discover vtenext world and don't miss the latest news, events, case histories about CRM Business Processes

Sales Pipeline: what it is, what it’s for, and how to build it

Learn to better manage your sales pipeline with vtenext CRM, convert every potential customer and automate sales

Summer 2024 TOP PERFORMER

We are pleased to announce that we once again won the award as Top Performer from SourceForge, one of the leading software comparison sites.
This recognition not only makes us proud, but also makes us even more confident of the direction we have taken.

Easter Contest 2024

Everything about our 2024 Easter Contest: rules, prizes up for grabs, and winners. Find out what it’s all about!

Partner Day 2024

On June 20th in Riccione, we shared ideas, updates, and visions with over 90 partners. An event full of insights and innovation, with a special focus on Artificial Intelligence. Discover the highlights!

What are business processes and how to effectively map them?

Find out what a business process is and our 5 examples of automation applied in a truly effective way by downloading the free eBook!

2023 Year-End Contest

Everything about our year-end 2023 Contest: rules, prizes, and winners. Find out what it’s all about!

Customer relantionship between retention and loyalty

How many times have you heard or read the phrase “Acquiring a new customer costs 5 times more than retaining an existing one”? A statement confirmed by facts, if you consider the costs incurred to attract a new audience and bring it to buy from us. Let's focus on what it means to retain an [...]

Ticket management: an essential guide to effective customer service

Ticket management for flawless customer support. Discover how to optimize the ticket management process and deliver a quality service.

What is CRM: meaning and functioning

What is CRM?
CRM is the acronym for “Customer Relationship Management”.
The meaning of CRM is linked to the relationship with the customer and therefore to all the strategies, software, technologies and processes used by organizations to engage, acquire, manage and retain potential and current customers.
Would you like to know more? Read the article!

Case Study: Decoral Group

Business processes automation: Decoral case study Decoral is a group born in 1974 and composed, today, by 16 societies located all over the world. Company: Decoral Group Field: Aluminum treatments Headquarter: Arcole (VR) Employees: 150-200 The group Decoral operates in the aluminum surface treatments business: anodizing, powder coating and wood effect decoration, a technology that [...]