vtenext CRM:
why choose vtenext?
Find out why more and more companies are choosing vtenext: the European CRM with an Italian heart that suits you, not the other way around.
Enjoy total freedom between Cloud and On-Premise, ISO and AGID certifications, and a BPM engine to automate every process.
A holistic, native AI platform that intelligently connects systems and people.
With vtenext, you get support in Italian and a single command hub for the entire company, secure, scalable and truly integrated.
GenAI and Artificial Intelligence
Generative Artificial Intelligence (GenAI) is natively integrated into the CRM and effectively enhances every business area. Automate customer support with intelligent chatbots that understand and generate natural responses, categorize tickets, summarize emails and produce personalized replies in one click thanks to our GPT engine. Improve lead generation, engage site visitors and simplify marketing and sales activities. Each team member is supported by an AI copilot that speeds up daily work without changing tools.
This is the AI that truly works for your business, 100% Italian.
Try vtenext’s features free for 30 days!
BPM Engine: Automate processes
With vtenext, you don’t adapt to the CRM: it adapts to you, shaping tailor-made processes for every department. With built-in BPM and AI capabilities, you can intelligently digitize processes such as lead management, debt collection, and customer support, all within a single platform.
Every activity is automated, with notifications, reminders and deadlines managed efficiently. Teams work in a coordinated way, with full traceability.
vtenext is the operational and intelligent heart of your company.
More than 1.800 companies use vtenext every day, including:
A Holistic CRM
A holistic CRM like vtenext centralizes all customer information — sales, marketing, support, documents and processes — into one platform, giving you a 360° view.
Each piece of data is connected and contextualized, with complete history and total traceability. Visibility can be configured based on user roles to ensure everyone sees only what they need, with granular control over forms and fields.
This way, businesses reduce the risk of errors, avoid information silos and maintain security.
More than 100 system integrators have chosen to resell vtenext in Italy and beyond
Infrastructure
Is Cloud or On-Premise better? With vtenext, you have maximum freedom of choice!
You can install the platform on your own servers or rely on our cloud infrastructure. Whatever your preference, our priority is to keep your data secure and ensure system performance.
We are ISO 9001, ISO 27001 and AGID certified, and we are also proud to be the only CRM in Italy certified for use in the public sector.
The average ROI for CRM is $8.71 for every dollar spent – Nuclearsearch
Open, through and through
vtenext is truly open. Open source in code, open in philosophy: we believe in freedom of choice and make it a reality.
You can install it wherever you want, in the cloud or on-premise, without proprietary constraints. It functions as open middleware, capable of connecting different systems and integrating data and business processes without disrupting your existing infrastructure. We are a Benefit Corporation and we put ethics at the center, developing transparent, interoperable and sustainable solutions.
We don’t impose limits: with vtenext, the technology suits you — not the other way around.