Silo Mentality is killing your organization
vtenext’s processes shoot the Silos Mentality and
allow your organization to go faster
vtenext CRM Strategy
CRM is extended to all departments
vtenext Processes to drill the Silos
vtenext Web Services to connect
all your vertical applications
NATIVE INTEGRATION WITH SALESFORCE
vtenext can also work with Salesforce by using a native and bidirectional integration based on OAuth2.
Modules integrated:
- Accounts
- Assets
- Campaigns
- Leads
- Potentials
- Products
- Trouble Tickets
This integration allows to extend the process logic (BPM) from Salesforce to all the organization
DIVIDED WE LOSE
ACTUAL SITUATION
- No CRM business processes logic (no traversal communication within the organization)
- CRM used only by some company areas
- Limited and incomplete Customer Database
- Communication, integration and cooperation difficulties among the departments
- The benefits of using a CRM solution are limited only to few areas
- The CRM used is unable to map the Customer Lifecyle and to know well each consumer since it is used only by few
THE HUNT IS ON
Result
vtenext CRM can be used by all areas (Technical, Administration, Logistic, Support, Reseller)
thanks to its affordable costs per user.
All data collected can be directly sent to the “first class” CRM already in use in order to increment and complete the information.
