vtenext Il CRM con un cuore BPM
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VTE-FORCE

Shoot the Silos Mentality

Connect the business departments with vtenext Processes

contacts free trial download code native integration
with salesforce

Silo Mentality is killing your organization

vtenext’s processes shoot the Silos Mentality and
allow your organization to go faster

vtenext CRM Strategy

CRM is extended to all departments

vtenext Processes to drill the Silos

vtenext Web Services to connect
all your vertical applications

NATIVE INTEGRATION WITH SALESFORCE

vtenext can also work with Salesforce by using a native and bidirectional integration based on OAuth2.
Modules integrated:

  • Accounts
  • Assets
  • Campaigns
  • Leads
  • Potentials
  • Products
  • Trouble Tickets

This integration allows to extend the process logic (BPM) from Salesforce to all the organization

DIVIDED WE LOSE

ACTUAL SITUATION

  • No CRM business processes logic (no traversal communication within the organization)
  • CRM used only by some company areas
  • Limited and incomplete Customer Database
  • Communication, integration and cooperation difficulties among the departments
  • The benefits of using a CRM solution are limited only to few areas
  • The CRM used is unable to map the Customer Lifecyle and to know well each consumer since it is used only by few

THE HUNT IS ON

Result

vtenext CRM can be used by all areas (Technical, Administration, Logistic, Support, Reseller)
thanks to its affordable costs per user.

All data collected can be directly sent to the “first class” CRM already in use in order to increment and complete the information.

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