What an open source CRM like vtenext gives you
The CRM is the top solution to manage marketing and sales activities at best, and at the same time improve internal processes. Using the CRM you will be able to answer promptly and in a efficient way to your customers requests, making the difference from the competitors.
Sales procedures management is the key for a successful company. Using the CRM and its BPMN engine, and by automating most internal processes, you’ll have the chance to streamline and make them more effective and faster.
If a customer, that asks some questions about a certain product through the website, receives a prompt and valid answer it will be more likely to transform a question in a sale opportunity.
Otherwise long silences…
Why you need a CRM